299BST Privacy Policy — Your Data, Our Responsibility

Introduction and Commitment

299BST is one of Bangladesh's most trusted online gaming platforms. Whether you're enjoying Live Casino, Sports Betting, or slots, protecting your privacy is just as important to us as delivering a great experience. This Privacy Policy applies to all users of the 299BST platform.

By using our services, you agree to the terms of this Privacy Policy. We never sell your data to third parties and only use it to improve your 299BST experience.

This policy may be updated from time to time. If any significant changes are made, we will notify you by email or through the platform. We recommend checking this page periodically.

What Information Do We Collect?

When you register and use our services on 299BST, we may collect the following types of information:

Personally identifiable information

• Full name, date of birth, and nationality
• Email address and contact number
• Residential address and postal code
• Copies of government-issued documents for identity verification (KYC)

Financial Information

• Payment methods and transaction history
• Deposit and withdrawal records
• Partial mobile banking or card details (we do not store full card numbers)

Technical and usage-related information

• IP address, device type, and browser type
• Login timestamps, game session details, and activity logs
• Information collected via cookies and tracking pixels

How Do We Use Your Information?

299BST uses collected data solely for specific and legitimate purposes. The key uses are outlined below:

Who Do We Share Your Information With?

299BST never sells your personal information to third parties. However, your data may be shared in the following limited circumstances:

• Payment Providers: Only the minimum necessary information is shared to complete transactions.
• Legal Obligation: We may be required to disclose information in response to a court order or lawful request from a government authority.
• Security Partners: Limited technical data may be shared with anti-fraud and cybersecurity services.
• Business Restructuring: If ownership of 299BST changes, users will be notified in advance.

All third parties are bound by our strict data protection agreements. They may not use your information for any purpose beyond what 299BST has authorized.

Cookie Policy

The 299BST platform uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

• Essential Cookies: Essential for maintaining login sessions and security.
• Functional Cookies: Helps remember your preferences and language settings.
• Analytics Cookies: Used to understand how users interact with the platform.
• Marketing Cookies: Used to show you relevant promotions based on your interests.

You can manage or clear cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some 299BST features.

Your Rights

Every 299BST user has the following rights regarding their personal data:

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: You can request that the use of your data be restricted in certain cases.
• Right to Portability: You can request a copy of your data in a machine-readable format.
• Right to Object: You can opt out of marketing communications at any time.

To exercise any of these rights, contact our support team. We typically respond within 30 business days.

Data Protection Measures

299BST uses industry-standard technology and practices to keep your information secure. Our security framework is regularly audited by independent third parties.

• SSL/TLS Encryption — all data transfers are encrypted.
• Two-factor authentication (2FA) for account security.
• Sensitive data is stored with AES-256 encryption.
• 24/7 security monitoring and unusual activity detection.
• Regular backups and disaster recovery planning.

Please note that no method of transmission over the internet is 100% secure. Keep your account password strong and never share it with anyone.

Data Retention Period

299BST retains your data only for as long as necessary. All relevant information is kept while your account remains active. After account closure, certain data may be retained for up to 5 years to meet legal obligations.

Financial transaction records must be retained for an extended period in accordance with regulatory requirements. Once that period ends, we securely delete or anonymize your data.

Minor Protection

299BST is strictly for users aged 18 and above. We do not knowingly collect or store data from anyone under 18. Age verification through the KYC process is mandatory. Any account found to belong to a minor will be terminated immediately.